Public Assistance (Walk-in)

Simple Transaction External

Public assistance via walk-in facility.

Office in Charge

Office of the Regional Director -- Public Affairs Unit

Total Fees

₱ 0.00

Free Service

What you need

1

Details of the complaint (name, address, contact, concerned office, specific programs)

Client
2

Authorization Letter (if representative) -- one (1) original copy

Client

You will need to register as a client at your respective DepEd office.

Step-by-step timeline

Step 1

Client Action

Proceed to Public Affairs Unit and discuss concern/s

Agency Action

Note details of concern in logbook/database

Associated Fees

Free

Processing Time

30 minutes

Person Responsible

Step 2

Client Action

Agency Action

Issue Request for Action (RFA) for endorsement to concerned office/personnel

Associated Fees

Free

Processing Time

1 hour

Person Responsible

Step 3

Client Action

Agency Action

Inform client of action taken or status of complaint through provided contact

Associated Fees

Free

Processing Time

15 minutes

Person Responsible